YVEA wants customers to be aware of prepaid Visa scam
Yampa Valley Electric Association is warning customers of a bill collection scam making its way across the Yampa Valley.
In a Facebook post Thursday morning, YVEA said someone is calling customers attempting to collect payment for electric bills and threatening to disrupt service if potential victims don’t pay their supposed overdue bills with prepaid Visa cards.
“This is a scam!” YVEA said in their Facebook post. “You can be assured that you will never get a phone call from YVEA asking to make a payment over the phone to avoid disruption of service. You will, however, receive a courtesy call if you have a past due balance.”
YVEA said their automated payment system is a good way to safely verify your information and pay your bill over the phone. The electric provider also gave residents a tip to help them get more information about who the scammers are.
“It is always good practice if you receive a phone call of this nature from any company calling to ask for payment, especially credit card information, that you ask for a phone number and tell them you will call them right back with your payment,” YVEA said.
For more information, resident can call YVEA at 970-879-1160.