Yampa Valley Electric warns customers of phone scam
August 10, 2018
CRAIG — Yampa Valley Electric Association is alerting members to a phone scam in the area of Craig and Steamboat Springs.
According to a Friday news release from the utility, YVEA has fielded reports of members receiving phone calls from individuals claiming to represent the electric company and demanding payment with a threat of power disruption.
“You can be assured that you will never get a phone call from YVEA asking to make a payment over the phone to avoid disruption of service,” according to the news release. “You will, however, receive a courtesy call if you have a past-due balance. If you call in to make a payment, we must send you into our automated secure system, and you must verify your account information in order to make a payment. You may also come into our offices and pay at the kiosk or online with SmartHub.”
The release added that people who receive phone calls asking for payment and credit card information should ask for a return phone number and tell the caller they’ll call right back with the payment.
For more information, call 970-879-1160.