Web site firm has code for success | CraigDailyPress.com

Web site firm has code for success

Name: Rick Nelson
Name of Business/Address: RAM Designs, LLC (Web site design and creation, Web site hosting, custom logos, scanning services, database services), 11 W. Victory Way, No. 204, 824-4785.

What prompted you to open your business in Craig?
I started my business out of my home in 1997, then opened an office in Steamboat Springs. I’ve lived in Craig for 20 years and was commuting to Steamboat, so I decided to move the business here.

How did you get into your line of business?
I’ve always been interested in computers and databases. When I was in high school and college I learned as much as I could about the few computers that were available at the time. I worked for Meadow Gold Dairy for 15 years, but when the right situation came along, I was ready to work for myself.

What is your philosophy of being a good businessman?
We get to know our clients on a one-to-one basis so we can write and design a unique Web site that will fulfill their needs. Customer service is so important, especially in a small business.

How do you define the role of your business in the community?
We’ve designed Web sites for many organizations and companies in town, including the Craig Police Department, Cashway, the Downtown Business Association and Z’s Motorsports. We also designed the Grand Olde West Days site.

What is the best part of your job?
Finding solutions to programming challenges is the best part of my job. It feels great when I can make a client’s Web site look and function better. Also, I’m always learning new things — instead of saying I “have” to learn about new technologies or programs, I would say that I “get” to learn new things.

What is the most challenging part of your job?
Sometimes it’s hard to find the graphic look that the client will be happy with. The aesthetic aspects of designing a site are so subjective that we don’t always get it right the first time, and sometimes it’s difficult to hear that someone wants to scrap what you’ve been working on for hours or days.

What advice would you give someone considering opening his or her own business?
The most important thing in the Web design business is to understand fully what you’re producing for clients and the programs you’re using to do that. If you don’t know your code, you’re not going to have the tools to make what the client really wants.

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