The Memorial Hospital holds meet-and-greet for CEO finalist
July 23, 2014
Tuesday evening, The Memorial Hospital invited community members to meet John Rossfeld, current interim CEO and finalist for the permanent CEO position at the hospital.
"The reason I want to be here is because of the people. They're fully dedicated to serving you as a community and patients," he said. "They've been looking for the opportunity to move forward with the things that are going here. I'm just excited and hoping that I can be a part of that."
Rossfeld has been working as an interim CEO for various hospitals through Quorum Health Resources for the past three years, but he decided to change course and apply for the permanent position after the last finalist for the CEO position accepted a job elsewhere.
"I've worked in larger hospitals, I've worked in large cities," he said. "This is a dream job, and it's mostly because of the people."
Rossfeld discussed his plan to improve the community's relationship with TMH by continuing to provide excellent service to patients, engaging staff in promoting good community relations outside the workplace and improving TMH's involvement in the community.
He noted the roundtables that TMH held recently, during which area residents were invited to provide feedback and engage in dialogue with hospital staff. They found that many people were unaware of the number and kinds of services provided by TMH.
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"We provide a lot more than a hospital this size would provide in another community," he said.
Rossfeld spoke highly not just of the variety but also of the quality of care provided by TMH, stating that patient satisfaction scores are on the rise.
"We've looked at the ratings between the both of us (TMH and Yampa Valley Medical Center), and on most scales, patient responses are actually higher than both Steamboat and St. Mary's (Hospital in Grand Junction)," he said. "My goal in life, or at least the time I would be here, is that every resident of Moffat County that needs the services that we can provide would choose us as their health care service."
Rossfeld said TMH is working to develop a partnership with the Department of Veterans Affairs in order to extend their services to veterans who have had long wait times or long distances to travel to get treatment through VA hospitals. The hospital is adding new staff, including a nurse practitioner at TMH Medical Clinic, a bilingual family practitioner who will specialize in obstetrics and a new general surgeon.
With additions like these, Rossfeld said TMH will have the capacity to meet the community's needs.
Chief of Marketing and Business Development Jennifer Riley praised Rossfeld for his active participation in the community, noting that they already had met with Moffat County Commissioners and would be talking with Craig City Council.
Rossfeld listed his years of experience working for Quorum as a plus, providing him with knowledge and access to the services and resources available to him and the hospital.
A decision by the TMH Board of Trustees is expected as early as Friday, with an announcement expected soon thereafter.
Contact Lauren Blair at 970-875-1794 or lblair@CraigDailyPress.com.