Best of Moffat County: Precision Auto wins customer loyalty, year after year
June 30, 2017
Chris McLeslie has had a knack for fixing cars since he was a teenager, and it turns out that he and his wife, Nikki McLeslie, also have a knack for making their customers very happy.
Chris went into business for himself 22 years ago when he opened Precision Auto Service, Inc. in Craig, and customers have been voting him No. 1 Best Auto Repair and Service in Moffat County nearly every year in a row since.
"I try to treat people like family," Chris said. "I care about our customers."
Loyal customers confirm the feeling is genuine, like one who has been bringing the McLeslies lots of business ever since they opened.
"I'm a rancher, so my vehicle is really important to me because I'm out in the middle of nowhere a lot of time," said Rex Tuttle.
Chris services Tuttle's six or seven ranch vehicles as well as his personal vehicles.
Recommended Stories For You
"They don't fix things that isn't broke and if they fix something and it isn't right, they redo it," Tuttle said. "And they treat you like family. If your car is broke to heck, they treat it like it's their own car."
Customers are always leery of getting upsold when it comes to car repairs, but Chris's quiet, meticulous and straightforward manner has built him trust with many longtime customers.
"Chris is one of those kinds of people you can just tell is a craftsman to the core," said Jeremy Browning, customer of 15 years and owner of Chaos Ink. "When you watch him work… you can see the way he keeps everything clean. The shop is immaculate, you could eat off the floor."
For the McLeslies, what makes their business work is really quite simple.
"Hard work and caring, those are the two keys," Nikki said.