i called this company for a clogged drain in my kitchen and was greeted very rudely by people on the phone and to top it off they could not get me scheduled for days! What kind of company is this? They are very slow and rude and thier customer service is near the bottom of the totem pole. So I called a smaller company in town and they were very helpful and knowledgable and helped me almost immediately and their prices are much more fair. I would not reccomend this Action Drain to anyone ever.