All Access Frequently Asked Questions

Will there be any free content on the Craig Daily Press site?

What content is premium?

I’m a print subscriber. Will I have to pay anything extra for All Access online?

Can members of my family get online access with my print subscription?

What about www.ExploreCraig.com?

What about www.CraigHomefinder.com?

How will online subscriptions work?

How can I tell if I’m logged in?

Why are you doing this?

Why now?

How did you come up with the approach you’re taking to paid online content?

Why do you think anyone would pay for the Craig Daily Press online when they’ve been getting it for free for so long?

Think of how much money you would save if you stopped printing and delivering a printed newspaper. Wouldn’t that savings be enough to cover the costs of producing an online-only news site?

Why do you think anyone will pay for the Craig Daily Press online when they can go elsewhere and get local content for free?

Isn’t everything on the internet supposed to be free?

Will I get a refund if my commenting privileges are revoked?

It’s a new month but I still get a message telling me I’ve already used my 10 free views. What’s going on?


Will there be any free content on the Craig Daily Press site?

Yes. We take our responsibility as the local information source seriously and believe some content is of urgent public concern and should be free to all. There will be some free categories, and visitors to www.CraigDailyPress.com will have 10 free views of premium content every 30 days. After that, All Access will be available only if you pay for it. All non-premium content will remain free. Non-premium content categories include national and international news, classifieds, calendars, weather, games, and puzzles.

What content is “premium”?

The All Access subscription will provide access to local news including birth announcements, obituaries, editorials, local news stories and profiles.

I’m a print subscriber. Will I have to pay anything extra for All Access online?

All print subscribers will be entitled to “All Access” of the premium online content at no additional charge.

Can members of my family get online access with my print subscription?

Yes, members of a family living in the same house as a print subscriber are qualifies for All Access online as part of their print subscription. Family members can get access by registering a username and password and following the directions when prompted to “get online access” as a print subscriber. Enter the account number or name and phone number of the person whose name is on the household print subscription. It’s okay if another family member in the same household already has used the same information. We’ll notice that someone else is trying to get access and call the print subscriber to verify it’s a family member living under the same roof.

What about www.ExploreCraig.com?

ExploreCraig.com is a business directory site that will remain available to everyone regardless of subscription status.

What about www.CraigHomefinder.com?

CraigHomefinder.com is a local real estate directory that will remain available to everyone regardless of subscription status.

How will online subscriptions work?

As of March 1, 2012, some of our online content, such as local news, will be considered “premium.” All visitors to our website will have 10 free views of premium content every 30 days. If you want to read more than that, you’ll be asked to subscribe for All Access. If you’re already a print subscriber, great! You’ll be able to continue reading online at no additional charge after registering and entering some account information that validates you as a print subscriber. If you’re not already a subscriber, after you’ve viewed 10 items you’ll be asked to choose one of several online-only or print-online subscription packages to keep reading. You can pay online through PayPal, one of the largest and most secure e-commerce websites on the Internet, or you can call our circulation department at 970-824-2600 and we can help you sign in.

How can I tell if I’m logged in?

If you are logged in, you’ll see your login name at the top left-hand corner of every page on our website. If you’re in our system as a paid subscriber, you’ll see a small circular badge to the right of your name.

Why are you doing this?

This is a business decision we’re making to sustain the type of news coverage you’ve come to expect from the Craig Daily Press. We employ professional reporters who cover all aspects of our community – from weekend festivals and local sports to public meetings, breaking news, weather and crime – so you always know the real story behind what’s going on in your local community. This type of coverage is expensive, and for years we’ve asked our print readers to help cover the cost while online readers have had access to our news at no charge. Now we’re asking all our readers to help share the costs.

Why now?

When we first put up our website years ago, we simply transferred each day’s print news to a digital edition. Since then we have gradually added increasingly popular features that require staff time, software, and management. Those features include reader commentary, video, extensive photo galleries, interactive maps, polls, breaking news alerts, and online calendars. We now have a team of people whose focus revolves around our online content and we are excited to continue expanding our online offerings and, therefore, it is time we created a new business model.

How did you come up with the approach you’re taking to paid online content?

We’ve been studying “metered” access to our online content for more than a year. By offering a few stories each month for free, casual visitors who only want to see a story or two every once in a while will have access. Meanwhile, we’re asking our loyal readers who benefit the most from our service to help support it. The metered model also is a great way to let people sample our product before deciding whether they want to buy it.

Why do you think anyone would pay for the Craig Daily Press online when they’ve been getting it free for so long?

Because they’ve told us they would. We’ve heard from readers who no longer read us in print for whatever reason and now read us online who are willing to pay. We simply haven’t given them the option until now. We are a business and need revenue to pay for the news we provide. People expect to pay for things that they value, whether it is food, clothing, golf clubs, music, television, or news.

Think of how much money you would save if you stopped printing and delivering a printed newspaper. Wouldn’t that savings be enough to cover the costs of producing an online-only news site?

No, not even close. If we stopped printing the newspaper, we wouldn’t just lose the costs associated with the print edition. We would lose the revenue too. Like all newspaper companies, only a tiny fraction of the Daily Press’ total revenue comes from online advertising. The rest comes primarily from print advertising and secondarily from print subscriptions. Advertising in our print edition continues to produce the best, most cost effective results for advertisers in comparison to the alternatives. They value these results and continue to buy print advertising because readers respond. Discontinuing the print edition and eliminating home delivery is not an option from a business standpoint, and it wouldn’t be a popular option with the loyal subscribers to our print edition.

Why do you think anyone will pay for the Craig Daily Press online when they can go elsewhere and get local content for free?

The Craig Daily Press is the premier local news source for Moffat County with a regional reach into Routt County, Rio Blanco County and Southern Wyoming. Most people who really care about staying informed about the community see the Craig Daily Press as the most reliable, credible, and trusted source for local information. Our loyal readers who prefer print continue to subscribe. Many loyal online readers, who are literally spread around the country and even the globe, have advised us to charge for our online service. The Internet has enabled our readership to grow far beyond our print delivery area. These readers value our information and are willing to pay in order to help ensure the overall value of the product continues to grow and improve.

Isn’t everything on the Internet supposed to be free?

We realize there has been a “free” culture related to the Internet. Some users continue to believe content should be free. However, that trend is shifting. We believe that in order to continue to provide high quality news product for our readers we need to move in this direction and we believe that soon this model will be the standard throughout the nation.

Will I get a refund if my commenting privileges are revoked?

Prorated refunds may be given to 52-week subscribers. Customers on the Craig Daily Press Auto Pay system may discontinue their subscription at any time but will not be refunded any payments already made.

It’s a new month but I still get a message telling me I’ve already used my 10 free views. What’s going on?

When a user is not logged in, our system resets the views every 30 days, beginning with the first day a user visited the site. Also, the web browser’s settings might be preventing us from resetting the views. To ensure that you get all your views, log in or create a free username. When you log in, your views will be reset at the beginning of each month, and viewing the same story multiple times will only count as one view.