Janet Sheridan: A job well done
April 9, 2010
In February, after skiing the golf course, I drove into a snow bank. Trying to correct my error, I maneuvered the truck along an incline until it leaned like a speed skater taking a curve.
My skiing companion, Sue, sitting high on the passenger side, suggested we get out and take a look. Her dog, Eddie, maintained a well-mannered silence but showed concern.
Wedged in dirty snow, my door wouldn't budge, so I exited Sue's side, an uphill struggle much like scrambling up the sinking deck of the Titanic. Outside, despite a Colorado-blue sky polished by a gentle wind, things looked grim.
The truck appeared ready to topple and lie in the ditch; tires pointed toward heaven. After some discussion about the very good reasons neither of us had a cell phone, we decided to rely on the kindness of strangers.
We walked back to the golf course where a fellow skier succumbed to either our pleas or Eddie's dignity and drove us to my house.
Sue borrowed a yellow extension cord to walk Eddie home, while I made calls and received promise of tow service within 45 minutes. Then I worried.
Before I reached frenzy stage, a tow truck roared up, and I climbed aboard.
A friendly fellow greeted me: "Got yourself stuck did you? Well, don't worry. We'll have you out of there before your husband even knows it happened."
As we drove to the golf course, he continued his reassurances: "Oh, you don't need to feel stupid. These things happen so quickly. Everybody gets stuck sooner or later and nothing has stumped me yet; you'll be home by tea time."
At the scene, he sensed my reluctance to rappel down the seat to put the truck in neutral and did it for me. He then popped the truck out, clapped me on the shoulder, and took off to rescue and reassure the next customer.
A job well done.
Like most people, my husband and I appreciate the good workers we discover in stores, restaurants, government offices and private businesses in Craig.
We value a finish carpenter in town who has done renovations and repairs large and small on our house, quietly nudging us toward good decisions by asking questions until we know what we're talking about.
One job he did for us caused a commotion around town.
I received a call at work from a concerned neighbor who wondered whether I knew a man was cutting a hole in our roof. Cars drove by and necks swiveled as he cut the second hole. The two dormers he designed and constructed were sound, symmetrical and correctly proportioned for our house. The neighbors approved.
We maneuver our shopping cart into the line of a particular checker whenever we can. She selects, scans and places items in our floppy recyclable bags in a blur. She can ring up 20 items, smile, make friendly comments and tell another checker the code for eggplant while I fumble for my credit card. I've never done anything that quickly without my personality turning ugly.
We encounter many workers like this in Craig: those who greet us as we enter a business; those who end their telephone conversations or say they'll be with us in a minute — and keep their word; those who wait with a smile while we dither about our order; all those who like their jobs, have knowledge, and take time to help us with a problem.
We return to the establishments that hire and train these people.
So, this column is a thank-you to the workers in Craig who take pride in a job well done.
You are noticed and appreciated.