Jennifer Riley, chief of organizational excellence for The Memorial Hospital in Craig, accepts the award for Large Business of the Year from Craig City Council member Don Jones at Friday night’s State of the County event at the Holiday Inn of Craig. Riley accepted the award on behalf of TMH Chief Executive Officer George Rohrich, who was busy with hospital business Friday night and could not attend the event.

Photo by Bridget Manley

Jennifer Riley, chief of organizational excellence for The Memorial Hospital in Craig, accepts the award for Large Business of the Year from Craig City Council member Don Jones at Friday night’s State of the County event at the Holiday Inn of Craig. Riley accepted the award on behalf of TMH Chief Executive Officer George Rohrich, who was busy with hospital business Friday night and could not attend the event.

TMH recognized as Craig Chamber’s Large Business of the Year

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The Memorial Hospital in Craig at a glance ...

• TMH employs 222 people.

• The hospital is located at 750 Hospital Loop since

November 2009.

• The new hospital contains 25 beds and measures 78,000 square feet.

• The former hospital site — the current TMH Medical Clinic at 785 Russell St. — was built in 1949.

By the numbers ...

• Nearly $43.9 million: The amount THM grossed in patient

revenue in 2011.*

• Almost $2.7 million: The amount TMH Medical Clinic

grossed in patient revenue in 2011.*

• 142: Number of newborns delivered in 2011.

• 6,438: Number of emergency room visits in 2011.

• 23,734: Number of outpatient visits, including outpatient surgery, in 2011.

Source: Jennifer Riley, TMH chief of organizational excellence

*Note: These figures are unaudited

Quotable

“I’m happy that the hospital is being recognized for its efforts. ... It’s the people that make up the organization and the hard work they do.”

— George Rohrich, The Memorial Hospital in Craig chief executive officer, on the hospital’s selection for the 2012 Large Business of the Year award.

Service.

Volunteerism.

Commitment.

These attributes make The Memorial Hospital in Craig stand out in the Craig business community, Craig City Councilor Don Jones said during Friday night’s State of the County event.

“By sponsoring community events and raising the community awareness about wellness and healthy lifestyles, The Memorial Hospital is much more than a large business,” he said. “It’s a pillar of our community.”

Jones announced TMH as this year’s Craig Chamber of Commerce Large Business of the Year during the annual State of the County, sponsored by the Chamber at the Holiday Inn of Craig.

TMH fits the bill as one of the county’s largest employers with an employee list of 222 people. It employs eight doctors, including seven at TMH Clinic.

According to unaudited figures, the hospital grossed nearly $43.9 million in patient revenue in 2011, while TMH Medical Clinic grossed almost $2.7 million.

Jones underscored the completion of the new hospital in November 2009 as one of TMH’s most visible achievements. The 78,000-square-foot building replaced the former hospital, which was constructed in 1949 and now houses TMH Clinic.

“This was a major accomplishment for The Memorial Hospital, but they didn’t stop there,” Jones said. “They continued to look (for) other ways to improve medical and health care for the residents.”

TMH launched a hospitalist program in August, which offers patients round-the-clock access to physicians who “provides top-notch medical care,” he said.

TMH also brought in a new infusion clinic, which allows local cancer patients to receive chemotherapy treatments closer to home, and a cardiac rehabilitation center.

These and other improvements have propelled TMH to No. 8 on a list of more than 100 hospitals managed by Quorum Health Resources.

An audience of about 80 people applauded Friday night as Jennifer Riley, TMH chief of organizational excellence, accepted the award on behalf of Chief Executive Officer George Rohrich, who was tending to hospital business and could not attend.

She stressed that she accepted the award not solely on behalf of the hospital’s administrative team but “on behalf of the people that work for us,” she said. “The 222 employees that we have really are the pillar of our hospital.”

Rohrich echoed her words.

“I’m happy that the hospital is being recognized for its efforts,” he said Sunday. “... It’s the people that make up the organization and the hard work they do.”

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Comments

OyveyCraig 2 years, 9 months ago

This is disgusting. If being a good business means stomping all over it's employees, then they would have this in the bag. Really Chamber? This is the best we have here?? Yuck.

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foxy1 2 years, 9 months ago

stomping? more like steamrolling over their employees... people are disposable to them.

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nopittyforafool 2 years, 9 months ago

I cant even put in to words how horrible TMH is to there employees. They make them so disposable no matter how good of a job you do. Its like being in grade school, if you don’t get along with the people your “suppose” to then your trash to them. For them to fire some one who has a disability, for one is just plane wrong! Making excuses to make the employee they “don’t like” to get them fired is inexcusable!! Firing someone who has worked for them for 15 years, because they make to much money, come on. Firing someone who has cancer, and someone who’s family member has cancer, come on TMH they were part of your team and you crush there entire carrier and lives so you can save money on insurance. The community is not dumb, word gets out faster than you think for your horrible behavior to your employees, who, if you ask, 99% of them go to work with the fear that they will be fired because the right person does not like them. Its not only families your destroying in this horrible economy but peoples carriers! There medical professionals… now there suppose to go to Steamboat, Grand junction, Denver to work? How would you feel if you had that fear instilled in you everyday you go to work? Try doing the right thing with your employees. Also you should be ashamed for terminating one person who had an addiction, but with someone you liked, you allow them to do a diversion program to help them get back on there feet. If you treated everyone the same perhaps that young man you fired would be alive today given the opportunity other employees have. Shame on you TMH administrative staff!!! Open your eyes, you terminated good hard working people for your own gain. I just don’t know how people like you can look at your self’s in the merrier and like your self. Come judgment day, your going to have some explaining to do. Live with that!

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nopittyforafool 2 years, 9 months ago

Hey TMH how about the number of employees you have terminated in oh say.... the last 6 months? Im sure the city doesnt know that number and your reasons.

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OyveyCraig 2 years, 9 months ago

I counted 8. 8 people in 6 months. That is just the people I know of and I am proud to not be an employee of TMH. I'm sure there has been even more steamrolling that I am not aware of. These are our friends, family, and neighbors. TMH administration is disgusting, hateful, and down right embarrassing. 8 PEOPLE!! Ridiculous.

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justoncrack 2 years, 9 months ago

I couldn't agree more with the above comments. I'm familiar with at least a couple of the former employees nopitty references, and to describe TMH's behavior as horrible is an understatement. Oyvey nails it with disgusting and embarrassing.

This is our hospital. Our taxes support it. Our neighbors, friends and families work there and are treated there. It should represent our community in a positive way. Unfortunately, many of us (probably half the town) chose to go 45 miles to the east to receive care because of our disgust with TMH. That number grows every time they mistreat another employee. Not by one, but by 50 to 100 friends and family of that employee.

So yes, TMH had a record profit year on the backs of nurses, techs, therapists, medics, docs and the staff that make it all possible like housekeeping, maintenance, transcription, billing, supply and dietary. And yet Jennifer Riley is the one accepting the award.

Maybe the recent turnover on the hospital board is a sign that the county commissioners are starting to take back control of our hospital and start holding folks accountable for their actions. I hope so, but It starts at the top.

For now, I'll continue the trek 45 miles east for my medical care. TMH has a long ways to go to earn back my trust. Not by awards or slick advertising, but by real actions by the administration.

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nopittyforafool 2 years, 9 months ago

I hope people post there opinions, because if the people who can make changes to better TMH's horrible administrative "team" will not know. Please voice your opinion. Mabey they will do whats right and make some changes. I will say that the nurses, techs, some docs, who interact with pt care are great. But it's sad most have to go to work not knowing if it's there last day.

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justoncrack 2 years, 9 months ago

TMH employees are not going to comment. Dissent in the ranks is not tolerated. The administration has proven themselves spiteful, and criticism is considered treason.

However, the lack of comments in support of TMH administrators speaks volumes.

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