Bryan Chalmers said The Memorial Hospital broke a new record earlier this year.
“March was an amazing month,” Chalmers, TMH’s chief financial officer, said. “Our (patient) volumes were up substantially. This was the first time it was ever so high.”
In March, the hospital saw 906 adjusted patient days — an accounting expression that combines inpatient and outpatient services into units — and grossed more than $4 million, Chalmers said.
The previous record was set in October 2010 with 711 adjusted patient days and $3.6 million in gross charges.
Chalmers contends the new record demonstrates steady growth at TMH’s new facility, which opened in November 2009 off of Moffat County Road 7 on the west side of Craig.
And, the numbers at the new facility dwarf the numbers from the old facility at 785 Russell St. in downtown Craig.
“It’s almost not even comparable,” Chalmers said of the new TMH versus the old.
In 2008, the last full year the hospital was located downtown, the average monthly gross was $2.3 million, Chalmers said. In the first four months of 2011, the average monthly gross is $3.8 million.
The performance improvement between new and old is also apparent in the number of inpatient visits.
“In 2008, we were at an average of 57 (inpatient visits) per day,” Chalmers said. “In 2011, we’re averaging 66.”
Chalmers said TMH has opened new services in the past two years that have contributed to growth. Those services include the oncology department, cardiology services and the addition of the TMH Clinic.
“We now have a clinic with a lot of doctors, so there’s a whole lot of new revenue there,” he said.
The clinic is responsible for gaining market share in obstetrics, among other things, he said.
“We weren’t delivering as many babies,” Chalmers said of the old building. “Now, we have delivered a significantly higher number of babies.
“And, we’ve been doing more surgeries. Our clinic is doing well.”
Chalmers said the move to the new facility also came with a shift in vision.
“When we came up to the hill, it was identified that we were going to provide customer service to the level that we were going to win back Craig market share,” he said. “With that, it’s almost like a new business when you look at the differences. Yes, we still have some of the same people and we provide the same services, but we have more services that we provide.
“What Craig residents ultimately want is to be able to be serviced by their own hospital.”
As to why March specifically had a large spike in patient visits, Chalmers said a reason is difficult to pin down.
“It’s really hard to speak to it, but every hospital has a certain amount of seasonality to it. The Memorial Hospital’s highest period of time is between February, March and April.”
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