Business is in the toilet

Publication features local business

The liquid-waste business may not be glamorous, but a local company caught the attention of a national trade magazine at a recent seminar, and for owner Dave Teeter, that's good for business.

"I've received numerous calls," Teeter said. "Venders, business people, even a Denver newspaper called."

The commotion started when Teeter's business, Action Drain Services, was picked out of a group at a seminar and interviewed for a story in Pumper magazine, a publication serving the liquid-waste industry.

The interview led to a phone call from the magazine and Teeter sending some photos to the publication.

While the article featured pumping wastewater and the portable toilet end of the business, Action Drain Services also sells and installs septic tanks, empties grease traps and removes wastewater from Meeker to Baggs, Wyo.

Teeter started the company 11 years ago with two partners, whom he has since bought out.

Since June, with help from his wife Deborah, the company has nearly doubled its business, now operating with a dozen trucks and nine employees.

Teeter's good business sense has led to an increasing workload for the company. He purchased larger trucks than his competitors, which led to lower charges for the customers.

"Today (Wednesday) I have two trucks in Wyoming, one out at the Twenty-Mile Mine, one in Steamboat Springs and two in Craig," Teeter said. "We do the majority of pumping in Moffat and Routt counties."

For Teeter, the company was always about more than just having a job.

"I wanted to have a business and provide jobs," he said. "I put (the employees) to work, and that led to more work."

Teeter is in the process of adding 50 new toilets to his current inventory of 180.

Before closing a sale, real estate brokers and mortgage lenders are often requiring inspections for septic systems, a service Teeter's company also performs.

The secret to his success is treating people right, both customers and employees.

"Customer service is a top priority for us," Teeter said. "We try and provide healthcare insurance to employees. "We've built a good base, and created a good place to work."

Dan Olsen can be reached at 824-7031, ext. 207, or dolsen@craigdailypress.com.

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