When Craig resident Charles Mack was faced with finding a health care provider to handle his knee replacement surgery, he was warned -- go anywhere but The Memorial Hospital.
"I had heard a lot of negative reports," Mack said Friday, the same day he was released from care. "A lot of people told me not to go there."
Fortunately, Mack said, he didn't listen and put his trust in the hometown health care provider despite others' misgivings.
"I don't think I could have found a better doctor or gotten any better care," he said. "I was 100 percent (happy), more if that's even possible."
A surveyor from one of the nation's preeminent organizations on standards and health care providers shadowed Mack's care from intake to treatment this week. The surveyor agreed with Mack -- TMH is providing quality care to patients.
On Friday, TMH senior administrators announced they passed a review by the Joint Commission on Accreditation of Health Care Organizations. The commission, which dubs itself the health care industry's leader for evaluations and accreditation, works with 15,000 health care organizations and programs in the United States.
The hospital is required to be accredited every three years by either the commission or the state, with the commission's review being considered the more prestigious of the two choices, TMH officials said.
The commission surveyor spent three days at TMH this week, conducting an all-encompassing review of patient care and service.
"Arduous is a very good word for this type of evaluation," said Bob Lindberg, the chief clinical officer and the second in command at TMH. "There is not a department they do not go into. There is not one aspect of care they do not evaluate."
George Rohrich said the accreditation is confirmation that hospital officials are offering a quality health care facility to the Yampa Valley.
"We're on the right track," Rohrich said. "The accreditation comes as a result of tremendous effort and focus by all staff at the hospital. ... The hospital continues to work and improve its standards."
Joshua Roberts can be reached at 824-7031, ext. 210, or firstname.lastname@example.org.