Know customers, do paperwork


Name: Roxane Nalty
Name of business/address: Ensignal
What prompted you to open your business in Craig? The need for cell phones, but I don't own the business; I work here.
How did you get into your line of business? It was something different.
Describe your philosophy of being a good businesswoman.
Customer service.
How do you define the role of your business in the community? We provide a necessary and desired service.
What's the best part of your job? The contact with people in the community.
What's the most challenging part of your job? The paperwork involved.
What advice would you give to a young person considering opening his or her own business? Know the product. Know your customers needs. And do the paperwork.

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