White: Customer service key to success


Dusty White

Name of business/address:
Freight Damaged Furniture Plus, 538 Pershing St., in Craig.

What prompted you to open your business in Craig?
We felt that there was a need for an affordable furniture store in the area.

How did you get into your line of business?
I worked for the same company for 16 years, and I got transferred to Craig 13 years ago.

Describe your philosophy of being a good businessperson:
Good customer service. If you say you're going to do it then do it.
How do you define the role of your business in the community?
We have quality furniture at an affordable price.

What's the best part of your job?
The customers and my employees

What's the most challenging part of your job?
Deliveries and advertising.

What advice would you give a young person considering opening his or her own business?
Work hard and smile about everything.

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